Marketing agency costs, pricing models and how to choose well
Short answer
A marketing agency plans and runs marketing for businesses that do not want to build the whole team themselves: advertising, search, content, email, social, websites and reporting, or one specialist slice of them. Agencies charge by monthly retainer, by project, by the hour or on performance, and a fee is only fair when you know exactly which work, which people and which results it buys.
By Jakub Cambor, founder of AI for Marketing, updated
What does a marketing agency do?
A marketing agency does the marketing work a business would otherwise need its own team for: it plans campaigns, makes the creative and content, runs channels such as Google and Meta ads, search, email and social, and reports on what the spending returned, either across the whole mix or in a single specialism.
- Full-service agencies plan and run most channels, usually with a small team assigned to each client.
- Specialist agencies go deep on one thing: paid search, paid social, SEO, email, PR or design.
- Creative and branding agencies produce the ideas, the identity and the assets, which others often run.
- Consultancies and managed services range from one senior person advising to a small team running the work from start to finish.
For a small or mid-sized business the choice usually comes down to one generalist or a few specialists. The specialist questions are answered in more depth on choosing a PPC agency, choosing a Meta ads agency and choosing an email marketing agency.
- 1
Look before proposing
They study your numbers and propose where to start, and why there.
- 2
Get access, check tracking
You grant access to your own accounts, and tracking is fixed before spend goes up.
- 3
Ship the first fix
The change most likely to pay back soonest, not the longest list of ideas.
- 4
Report and adjust
A regular report in revenue or leads, with what changed and what comes next.
- 5
Review the plan
A deeper look at strategy and budget on a set rhythm, usually monthly.
How much does a marketing agency charge?
A marketing agency charges a monthly retainer, a fixed project fee, an hourly or day rate, or a performance fee, and the amount depends on the scope, the seniority of the people and how many channels are involved. Very few surveys of agency fees publish their method; the clearest recent one is from Promethean Research, which surveys digital agency owners mostly in North America and found that 29% of the agencies in its latest survey charged between $175 and $199 an hour.[1]
That hourly figure is the useful one, because most retainers are hours in disguise. At the bottom of that band, a retainer that buys ten hours of work a month costs $1,750, and one that buys a quarter of a person's month costs several times that. Ask how many hours, and whose, any monthly fee represents.[1]
- 10 hours a month$1,750
- 20 hours a month$3,500
- 40 hours a month$7,000
- 80 hours a month$14,000
Arithmetic on Promethean Research's most common hourly band ($175 to $199), not a quote. At $199 an hour each figure is about 14% higher.
In the UK there is no current public survey of agency rates worth standing behind. The IPA, the trade body for advertising agencies, runs a pricing and charge-out rate benchmark every two years, but only senior leaders at its member agencies can see the results. What the IPA has published is that the industry still relies largely on time-and-resource pricing, and that only 27% of agencies believe they are paid a fair price for their work. So on either side of the Atlantic, the first question about a quote is what time it buys.[2][3]
| Pricing model | How it works | What you should get | Ask before you sign |
|---|---|---|---|
| Monthly retainer | A fixed monthly fee for ongoing work | Named people, an agreed scope or number of hours, and regular reporting | How many hours or which deliverables it covers, and what happens to time you do not use |
| Project fee | A fixed price for a defined piece of work | A finished deliverable that matches an agreed brief | How many rounds of changes are included |
| Hourly or day rate | You pay for the time used | Timesheets showing what each hour went on | Who does the hours, and at what seniority |
| Performance fee | Paid per lead or sale, or a share of revenue | Payment only for results as defined in writing | Who defines a result, and whether sales you would have made anyway count |
| Share of ad spend | A percentage of the media budget it manages | Active management of that budget | Whether the percentage falls as the budget grows |
AI for Marketing charges one monthly fee for the managed service, agreed on a short call with Jakub once your numbers show what is needed: paid ads, organic or outreach, never all three by default. There is no lock-in and no minimum term.
How do you choose a digital marketing agency?
Choose a digital marketing agency by checking six things before you sign: results in businesses like yours that it can explain, your ownership of every account and all the data, the names of the people who will do the work, reporting in revenue or qualified leads, a specific first step drawn from your own numbers, and terms that let you leave if it does not deliver.
| Check | What to ask | What a good answer sounds like |
|---|---|---|
| Relevant results | Can you show me a result for a business like mine, and how you got it? | The client, the numbers, the timeframe and what they changed, with the context left in |
| Ownership | Whose name are the ad accounts, analytics and website in? | Yours, with the agency added as a user |
| People | Who exactly will work on my account? | Names, roles and how much of their time you get |
| Measurement | What will you report, and from where? | Revenue or qualified leads from your own systems, beside the platform figures |
| First step | What would you do first, and why? | One or two specific fixes drawn from your numbers, not a generic plan |
| Terms | What is the minimum term and the notice period? | Terms you could live with if the first months disappoint |
| Search | UK | US |
|---|---|---|
| what does a marketing agency do | 110 | 480 |
| best marketing agency uk | 390 | 70 |
| digital marketing agency cost | 50 | 210 |
| how to choose a digital marketing agency | 20 | 210 |
| best digital marketing agency for small business | No data | 210 |
| how much does a marketing agency charge | 90 | 110 |
| All of these | 660 | 1,290 |
Monthly Google searches for each phrase, in each country.
Source: Google Ads monthly search volume, via DataForSEO (September 2026)
The red flags are easier to spot than the green ones:
- A guaranteed ranking, a guaranteed return or a guaranteed number of leads.
- Reports built on impressions, reach and followers with no revenue anywhere.
- Ad accounts or analytics set up in the agency's name instead of yours.
- A long minimum term before you have seen a single result.
- A senior team at the pitch that you never hear from again.
Read an agency's results for their context as closely as their size. Take one of Jakub's own, from freelance work before he founded the company: Mumshandmade's Meta return on ad spend was 3.38x from 29 September to 23 December 2024, and the 4.72x sometimes quoted from that work was its single best week, as Meta reported it, not an average. An agency that tells you that without being asked is one whose other numbers you can trust.[5]
3.38x
Meta return on ad spend
3.38x from 29 September to 23 December 2024 (€11,051 of spend, €37,340 of Meta-reported revenue); the best single week, week 12, was 4.72x.
Mumshandmade, ecommerce, Meta ads in 10+ countries, from no paid social live when the work began. Delivered by Jakub as a freelance consultant before founding AfM.
Read the case studyProof from past work
$528K
Conversion value tracked in Google Ads
$528K over 12 months (October 2023 to October 2024), at about $30 a conversion: tracked conversion value, not revenue. The account also held the highest search impression share among tracked competitors (20.51%, October 2024).
ToastPal, Google Ads across the US, UK, Australia and Canada. Delivered by Jakub as a freelance consultant before founding AfM.
Read the case study97%
Lower cost per lead
97%, from $270 to $8.86 per lead over about 11 months (Q4 2024 to Q3 2025); in the last quarter, 1,606 leads on $14,224 of spend.
Global technology platform (anonymised), paid media on LinkedIn then Meta across Germany, Austria and Switzerland. Delivered by Jakub as a freelance consultant before founding AfM.
Read the case study
What you get
Your marketing, run for you and proven to pay.
- It starts with a 30 minute call with Jakub: what gets built, the channels and the fee, agreed together. A free written breakdown of your site is there if you would like one first.
- Then your whole customer journey is run for you, not one channel: finding the right people, what they see and click, the speed and pages they land on, the way through your site to a sale, and the follow-up after it, with every step tracked.
- Everything is actively managed and improved, with a short weekly report on what changed and what it made, and you approve everything before it goes out.
- No lock-in and no minimum term. Cancel any time.
What is run for you
You get paid ads, organic search or outreach, whichever your numbers need, never all three by default.
- If paid ads are part of it, ad spend is on top and you set the cap.
- You never pay for software. The one exception is email outreach: the sending software, domains and mailboxes are yours, so you pay for those.
What it is not
- Not a single-channel agency: whatever makes you money next gets the work, not ads forever or SEO forever.
- Not a junior team on a six-month lock-in: you work with Jakub directly, rolling monthly.
- Not AI left to run on its own: every piece is reviewed by a person and approved by you.
Custom automations, such as reporting digests, lead enrichment and routing, and support triage in tools like n8n, Make and Zapier, are available as an add-on to the managed service, not a separate offer.
More questions
Is it cheaper to hire a marketing agency or a marketer?
It depends on how many channels you need run at once. One good hire can cover one or two disciplines well; an agency or managed service can cover several without a salary for each. The full cost of a hire, line by line, is worked through on in-house marketing or an agency.
How long should I give a new marketing agency?
Long enough to cover setup and a few full test cycles, and agree at the start what you will judge it on. If after the first months you cannot see what was changed and what it did to your numbers, the problem is the agency's reporting as much as its results.
Should a marketing agency guarantee results?
Be wary of any that does. Nobody controls Google's rankings or an ad auction, so a guarantee usually rests on a result the agency defines itself, such as traffic or leads of any quality. Ask instead what they will measure, how often you will see it and what they will do when a number moves the wrong way.
Related answers
- Outsourced marketingOutsourced marketing means paying an agency, freelancers or a managed service to plan and run some or all of your marketing instead of hiring a team.
- Fractional CMOA fractional CMO is a senior marketing leader who works for your company part time, usually a set number of days a month, setting the strategy, the budget and the priorities and directing whoever does the work.
- PPC and Google Ads agencyA good PPC or Google Ads agency runs your paid search to a revenue or qualified-lead target rather than to clicks.
- AI marketing agencyOne managed service for content, leads and paid ads, reviewed by Jakub Cambor, approved by you and measured every week.
- Email marketing agencyAn email marketing agency for an ecommerce brand builds and runs the automated emails that sell while nobody presses send, such as the welcome, abandoned basket, post-purchase, replenishment and win-back flows.
Sources
- 1.Promethean Research, Digital Agency Industry Reportprometheanresearch.com
- 2.IPA, IPA benchmark surveysipa.co.uk
- 3.IPA, The Price Isn't Right: new IPA report urges agencies to rethink commercial modelsipa.co.uk
- 4.Google Ads monthly search volume, via DataForSEO (September 2026)dataforseo.com
- 5.Meta return on ad spend: AI for Marketing case study